🔄 Network & Usage

1. Open the Zapesim app and go to the Home tab.

2. Your current eSIM balance is shown at the top (e.g. 4.6 GB left).

3. Tap View details for breakdown of:

   • Data used

   • Data remaining

   • Expiry date

If you're having trouble connecting, selecting the correct network manually can help. Here's how to find and choose the supported network for your eSIM on iPhone.

Step 1: Check Available Networks in the App

1. Open the app and tap on "View details" for your active eSIM.

2. Scroll down and tap "Plan Details".

3. Under "Available Networks", you’ll see the name of the supported carrier (e.g., China Unicom).

Step 2: Select That Network on Your iPhone

1. Go to your iPhone Settings

2. Tap Cellular (or Mobile Data)

3. Tap your eSIM under SIMs

4. Tap Network Selection

5. Turn off Automatic

6. Wait for the list to load and select the network shown in your app (e.g., China Unicom)

✅ You’re all set! This helps improve signal strength and avoids connection issues when traveling.

Each eSIM is intended for use on a single device only. Once an eSIM is installed on your phone, tablet, or other device, it becomes linked to that device and cannot be reused or transferred to another.

One eSIM = One Device

eSIMs are securely tied to the device where they are first activated. That means:

• You cannot install the same eSIM on multiple devices.

• If you remove the eSIM from your device, it cannot be reinstalled.

Need Data on More Devices?

If you want internet access on more than one device (like a second phone, tablet, or hotspot), you’ll need to purchase separate eSIMs for each.

You can easily buy and manage multiple eSIMs in the Zapesim app, allowing seamless travel and connectivity on all your devices.

Still have questions? Chat with us anytime – our support is available 24/7 in the app. ✅

You can use your Zapesim eSIM to share your internet connection with other devices using Personal Hotspot.

iOS Devices:

1. Open the Settings app on your iPhone. ⚙️

2. Tap Personal Hotspot.

3. Toggle the switch to turn it ON.

4. You can now connect other devices to your iPhone’s internet.

Things to Keep in Mind 📋

• Using hotspot consumes data from your eSIM plan.

• Streaming, downloads, and multiple connected devices will use more data.

Hotspot sharing is great for laptops, tablets, or helping a friend stay connected while traveling. 🌍✨