📱 Device Compatibility

How do I check if my iOS device is compatible?

Before making your purchase, it is important to make sure that your device supports eSIMs. You can do that by:

  1. Tap on Settings on your iPhone. ⚙️

  2. Tap Cellular (or Mobile Data). 📡

  3. Check for “Add Cellular Plan” or “Add eSIM”: If you see this option, your device is compatible with eSIMs. 📶

It is also important to make sure that your phone is not Carrier locked.

If your device is compatible with eSIMs, you’re free to explore and enjoy all the benefits that our eSIMs offer. 🎉

How to Check if Your iOS device is Carrier Locked 🔒

It is important to make sure that your phone is not carrier locked in order to be able to install an eSIM. To make sure:

  1. Tap on Settings on your iPhone. ⚙️

  2. Scroll down and tap General. 📖

  3. Scroll down and tap About. 🔍

  4. Look for Carrier Lock. 🔒

If it says No SIM restrictions, your iPhone is unlocked. If it shows a specific carrier name, your iPhone is locked to that carrier.

If your device is compatible with eSIMs and isn’t carrier locked, you’re free to explore and enjoy all the benefits that our eSIMs offer. 🎉

What Can I Do if My Phone is Incompatible with eSIMs? 📱

Not all phones support eSIM technology, and if your phone is incompatible, there’s no way to make it compatible. Some devices, even the latest models, may lack the Add eSIM feature required to install and use eSIMs.

Here’s what you can do if you discover your phone is incompatible:

Check Compatibility Before Purchase 🔍

To avoid any issues, we recommend confirming your phone’s compatibility before buying an eSIM. You can find compatibility instructions for iOS devices in our guides.

Try Installing on Another Phone 📲

If you’ve already purchased an eSIM and your phone is incompatible:

  1. Find another compatible phone: Check if a family member or friend has a device that supports eSIMs.

  2. Transfer the eSIM: Install the eSIM on their device to use it for your needs.

Final Tip 📝

Before traveling or purchasing an eSIM, double-check your phone’s eSIM compatibility to ensure smooth connectivity.

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